Privacy Policy

Last updated 12/30/2024

Welcome to chatvisor.ai (hereinafter referred to as "the Website" or "ChatVisor"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website and use our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you register on our Website, we may collect personal information such as your name, email address and other contact details.
  • Usage Data: We collect information on how you use our Website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our Website.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • Chat Data: We collect and store the content of conversations between users and our AI services for service improvement and quality control purposes.
  • Payment Information: If applicable, we collect payment and billing information when you purchase our services. However, we do not store complete credit card information on our servers.

2. Use of Your Information

  • To Provide and Maintain Our Service: We use the information we collect to operate and maintain our services.
  • To Improve Our Services: We use the information to understand and analyze how you use our Website and services to improve and develop new products, services, features, and functionality.
  • To Communicate with You: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
  • For Legal and Security Purposes: We may use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
  • For Analytics and Research: We may use aggregated, anonymized data for statistical analysis, research, and improvement of our AI models.
  • For Personalization: We may use your information to personalize your experience and provide content and features tailored to your preferences.

3. Disclosure of Your Information

  • Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

  • Access and Update: You have the right to access and update your personal information. You can do this by contacting us.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our communications.
  • Delete: You can request the deletion of your personal information by contacting us. We will comply with your request in accordance with applicable law.

6. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

7. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to other countries, including the United States, where our servers are located.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Data Retention

  • We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws.
  • When we no longer need personal information for the purposes for which we collected it, we will securely delete or anonymize it.
  • You may request deletion of your account and associated data at any time, subject to our legal obligations and legitimate business interests.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@tideswing.fun